McLeod Health physicians and hospitals were recognized on June 2 for providing excellence in healthcare by national healthcare research leader Professional Research Consultants, Inc. (PRC). The awards were presented during PRC’s 2017 Excellence in Healthcare Conference.

Dr. William A. Jackson, a McLeod Cardiologist, was recognized as a Top Performer for Overall Quality of Physician Care. He was ranked at or above the 100th percentile which equates to one of the highest scoring physicians in the nation. The following eight McLeod physicians were also honored for being ranked in the top ten percent in the nation as 5-Star recipients: Dr. C. Richard Alexander, Dr. Joslyn Angus, Jr., Dr. Gary Emerson, Dr. Keith Harkins, Dr. Eric Heimberger, Dr. Guy McClary, Jr., Dr. Richard Mohr, III, and Dr. William Newsom.

The honors received by hospital include:
McLeod Health Cheraw
5-Star HCAHPS Award for “Communication about Medications”

McLeod Darlington
Top Performer HCAHPS Award for “Communication with Doctors”
5-Star HCAHPS Award for “Overall Rating”
5-Star HCAHPS Award for “Care Transition”
5-Star HCAHPS Award for “Communication with Nurses”
5-Star HCAHPS Award for “Communication about Medications”

McLeod Loris
Gold Achievement Award for Discharge Deep Dive on Understanding Symptoms to Monitor
Silver Achievement Award for Emergency Department Service Excellence Standards Deep Dive

McLeod Regional Medical Center
Platinum Achievement Award for Inpatient Medical/Surgical Services project: “From Reds to Riches: Clean Work Makes the Dream Work”

“McLeod Health hospitals and physicians are incredibly deserving of these National Excellence in Healthcare Awards,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “McLeod Health is committed to driving improved scores and making their hospitals a better place to work, a better place to practice medicine and a better place for patients to be treated. It takes true dedication, determination and hard work to achieve this level of excellence in healthcare.”

“It is exciting that our patient satisfaction survey results have earned our hospitals and physicians such prestigious recognition,” said Cathy Lee, Vice President of Service Excellence for McLeod Health. “However, scores are not the true reason we celebrate. What makes these awards meaningful is the fact that our doctors, nurses and staff make the needs of our patients, their number one priority. The survey scores simply reflect that patient-centered philosophy.”

For 17 years, PRC’s annual Excellence in Healthcare Conference has brought together hundreds of healthcare leaders to focus on transforming the patient experience. The awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement and/or physician alignment and engagement based on surveys of their patients.